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Sync and security

Troubleshoot sync

Use a short, safe checklist when changes remain pending or another device is behind.

Last updated August 22, 2026
Availability
  • People completing this task in Yazora
  • Free and paid plans
  • Any workspace member with access
  • Web, desktop, iOS, and Android
Before you begin
  • Sign in and confirm the active workspace.

Before you start

Most sync investigations begin with workspace, connection, status, and device checks. Clearing data or reinstalling too early can remove the only unsynchronized copy.

Complete the task

  1. Confirm both devices are signed into the expected account and workspace.
  2. Read each device's exact sync status and keep the device with recent edits open.
  3. Restore a stable connection and use Retry if offered.
  4. Check for a device-limit, authorization, conflict, or encrypted-workspace prompt.
  5. If the state persists, collect platform, app version, approximate time, and the visible error.

Check the result

A recoverable queue resumes, or the visible state identifies the next focused guide without discarding local content.